Using Orbit with Zapier

The Orbit Zapier app gives you the ability to connect your Orbit workspace to numerous third-party services.

In this guide, we will walk through setting up the app for the first time in Zapier and connecting your Orbit workspace to Eventbrite. The same workflow principles will apply for Zapier integrations with Meetup, Shopify, Google Sheets, and any other service you can think of.

Prerequisites

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New API Token Format

Orbit has introduced a new API token format that makes the token more secure and verifiable.

All existing tokens will cease to function on November 30, 2021.

Please regenerate your API token in your account settings and update Zapier with your new token before then.

You’ll need your API Token, which you can grab from your settings page inside Orbit.

You should also have the Orbit API Documentation handy.

Zapier Templates

Before you set about creating a brand new Zap from scratch, check to see if we have already created a template for you to use. We've created templates for Eventbrite, Drip, ConvertKit, Zoom, Luma, and many more.

If you don't find what you're looking for there, or you just want to create your own implementation, read on.

Setup Orbit on Zapier

The first time you use the Orbit integration, you will need to grant Zapier access to your workspace. You’ll be asked to enter the Workspace Name and your API Token.

You can find your Workspace name in the URL bar; it's what comes after https://app.orbit.love/, e.g. https://app.orbit.love/**your-workspace-name**

Find your API token on the Account Settings page.

Once you have connected Orbit to Zapier you are ready to start creating new Zaps.

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Zapier only allows for one workspace per connected Orbit account. If you have multiple workspaces in Orbit you will need to connect each one to Zapier individually in order to use them.

Example Zap: Add new Eventbrite attendees to Orbit

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Zap Template: Connect Eventbrite Registrations to Orbit

Start by adding the Eventbrite app and authenticating your account.

Select your organization and set Event Status to All.

If you want to manage all of your event registrations in Orbit, leave the Event box blank. Otherwise, select an event to manage a specific event.

Click Find Data to load data for testing the next step:

For the second step, choose the Orbit app, and select Create Activity:

Here’s how we configured the attributes for the new activity:

The resulting Activity in Orbit will look like this:

Common issues

“is required and must be valid”

This error usually means the Zapier zap didn't send Orbit an email address, Twitter username, or GitHub username.

Alternatively, if you're trying to resolve a Twitter or GitHub username, Orbit will first determine if that user exists on the platform in question. If it does not, Orbit will not create a Member and Activity and will throw this error.

404

This is usually related to authentication. Navigate to https://zapier.com/app/connections and try reconnecting the Orbit app. Ensure you've correctly entered your Workspace Name (just the part of the URL after .love/) and your API token.


What’s Next

Looking for some inspiration? Check out our pre-made Zapier templates for an even quicker way to get your app of choice connected to Orbit.